Delivery areas
We deliver to eligible addresses across the UK. Enter your postcode at checkout to confirm current availability.
Find out where we deliver, how your box is kept chilled, when tracking becomes available and what to do once your meals arrive.
Delivery options and charges should always be confirmed at checkout for your postcode and selected order.
We deliver to eligible addresses across the UK. Enter your postcode at checkout to confirm current availability.
Available delivery dates are shown during checkout. Choose the date that best suits your schedule.
Your delivery fee, or any free-delivery threshold, will be displayed clearly before payment.
Enter your postcode to begin checking availability. This demo field can be connected to your live delivery-zone checker or checkout system.
Some remote locations, islands and restricted postcode areas may have different delivery times or may not currently be covered.
Your order is prepared, packed, dispatched and delivered with clear updates along the way.
Select your meals, enter your delivery details and choose from the dates available at checkout.
Your selected dishes are freshly prepared and packed ready for chilled transportation.
Once your box leaves us, you will receive dispatch and tracking information where available.
Unpack your delivery and refrigerate the meals as soon as possible after arrival.

Your order is packed to support temperature control during its journey to your address.
Insulated materials and chilled elements may be used to help protect your meals in transit.
Meals are sealed and packed to reduce movement and help protect the containers during delivery.
Once delivered, unpack the box and place all meals in the fridge as soon as reasonably possible.
These answers can be updated to reflect your live courier, delivery schedule and customer-service policies.
View all FAQsWhere tracking is available, a dispatch email or text message will provide the latest courier updates and estimated delivery information.
You may be able to provide a safe-place instruction where the courier supports it. Refrigerate the meals as soon as possible after delivery.
Check the latest tracking status first. Contact the support team with your order number if the delivery is significantly delayed or you are concerned about meal freshness.
Take clear photographs of the outer packaging and affected items, then contact the support team promptly with your order details.
Address changes may be possible before the order cut-off or dispatch. Update your account or contact support as early as possible.
Exact timed delivery may not be available. The courier may provide an estimated window on the day of delivery.
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